FAQ's

When will my UK order be dispatched?

We prepare and dispatch orders ourselves within 2–3 working days.

How is my UK order delivered?

All UK orders are sent with Royal Mail Tracked. Postal delivery time is additional to the dispatch time.

How much does UK shipping cost?

Shipping charges depend on your order’s weight and are calculated at checkout.

• Iceland: Express International delivery typically takes 7–14 business days. Please note that orders to Iceland may be subject to customs charges upon delivery — these charges vary and are the responsibility of the customer.

What happens if I order more than one item?

Some items will arrive together, while others may arrive separately.

Can I return my items?

Our policy lasts 30 days. If 30 days have gone by since your order was received, unfortunately we can't offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The customer is also responsible for covering any shipping charges to return items.

If your item is damaged or faulty, please get in touch.

Is your website safe to use?

Yes, of course! We use SSL (secure socket layer) security to ensure that all of your data is encrypted and kept safe at all times.